Questions, answered

Most care brands optimise for either performance or aesthetics. We refused to choose. Every HYDELIC formula is dermatologist-tested, free from sulfates, parabens and silicones, and dosed with actives at levels that actually work — all wrapped in packaging we're genuinely proud of.

Yes. Our formulas are pH-balanced, fragrance-conscious and tested under dermatological supervision. If you have a specific concern or allergy, we always recommend patch-testing first and checking the full ingredient list on each product page.

UK orders arrive in 2–3 working days, and we ship worldwide in 5–9 days. Orders over £30 ship free, and everything is dispatched in recyclable, plastic-free packaging within 24 hours of ordering.

We back every order with a 60-day happiness guarantee. If a product isn't right for you — even if it's half-used — reach out and we'll refund or replace it, no awkward questions asked.

Always. We never test on animals and never work with suppliers who do. The vast majority of our range is fully vegan — any exceptions are clearly labelled on the product page.

Spray evenly through damp or dry hair, then scrunch or tousle with your hands to build texture. Two to four pumps is plenty for most lengths — add more for extra grip and volume. No rinsing needed.

Yes. Subscribe to any product for 15% off and free shipping, delivered on your schedule. Most of our bottles are refillable too — order a refill pouch to top up and cut down on plastic.